Frequently Asked Questions

Getting started is simple. Contact us by phone or submit a care request through our website. We’ll take time to understand your needs, answer your questions, and discuss the type of support that may be right for you or your loved one. From there, we’ll develop a personalized service plan and work with you to arrange care.

Yes. We offer a complimentary initial consultation to learn about your care needs, preferences, schedule, and goals. There is no obligation to begin services after the consultation.

We understand that care needs can arise quickly. The start of services depends on your needs, preferred schedule, location, and caregiver availability. Once we understand what support is needed, we’ll work with you to arrange care as quickly as possible.

Minimum visit requirements may vary depending on the type of service and schedule requested. Contact us to discuss your needs, and we’ll help determine an arrangement that works for you.

CivicCare Solutions provides personalized, non-medical home care designed to help individuals remain safe, comfortable, and independent at home. Services include personal care and daily living support, homemaking, meal preparation, companionship, respite care, overnight support, memory care and enhanced supervision, post-hospital and short-term recovery support, and assistance with appointments and transportation

Yes. Our caregivers can provide assistance with activities of daily living such as bathing, dressing, grooming, toileting, mobility, walking, and other personal care needs, based on the client's service plan and the services CivicCare is authorized to provide.

Yes. Our short-term recovery support can help make the transition home easier after a hospital stay, surgery, or other procedure. Depending on the client's needs, we can assist with mobility, meal preparation, light housekeeping, personal care, medication reminders, appointments, and everyday activities while the client recovers.

CivicCare Solutions provides home care services across Washington, Hennepin, Anoka, and Ramsey Counties in Minnesota. Our home base is in Woodbury, and we serve clients in communities throughout our service area.If you're unsure whether we serve your location, call (651) 300-2024 or submit a care request through our website. We'll be happy to confirm availability in your area.